Auto Dialer Software
Proven infrastructure with over a billion voice calls and messaging interactions each month across the channels.
Get your quote
Proven infrastructure with over a billion voice calls and messaging interactions each month across the channels.
Get your quote
Transform Customer Experience with Dial Sense.
Dial Sense understands the need of your customer. By this we can support your customers queries by using real-time data to enhance CX and build customer loyalty.
Dial Sense trains the agents to become efficient in supporting more clients and closing more deals.
Reach out to your customer without deploying expensive resources and complex systems.
Enhance customer engagement and convert more leads more effectively with robust features that fit your budget.
Adjust your call flow based on buyer behaviour to deliver excellent customer service and exceed customer expectations.
Dial Sense manage your operation and optimize campaigns with managable workflow configurations.
Customize campaigns that adjust according to the needs for different clients and measure their productivity with powerful analytics tools.
Dial Sense helps scale your business by deploying and configuring new virtual call centres at ease. Manage clients and keep your sales team up to date with our easy to use dialer.
how it can boost your business?
Find customers where they are
Provide customer service in channels your customers prefer, all unified within Dial Sense.
Enable virtual agents
Process frequently asked questions to a virtual agent. so complex issues can receive high-touch service. Reserve your team’s time for the harder questions.
Make every agent your best agent
Empower agents with a friendly customer view, intuitive workflows, and amazing features. Fewer tabs and less toggling allows you to close more cases and happier customers.
Reporting and analytics
Turn real-time performance into valuable insights to optimize the way you serve your customers.
Level up your agents
Upskill agents with real-time, intelligent guidance on the best actions to take to exceed your customers’ needs.
Voice Logger
Dial Sense records all inbound and outbound calls for quality monitoring.
Auto Dailer Features
Real-Time Call Monitoring
Monitor real-time activity of agent performance, call logs and call analytics.
Inbound and Outbound Dialer
Multiple dialing options for outbound and inbound process such as Predictive, Progressive, Preview and manual dialing.
Click to Call
Call the customer directly from your CRM or integrate on a website for communication with the customer.
Multilevel IVR
Create multi-level and custom voice to your IVR menu as per your business requirements.
Missed Call Alert
Get missed called alert in agent dashboard and never miss out any of your customer.
Real-time Call
Generate multiple reports and monitor real-time statistical data.
